Privacy Policy
Last updated: July 2026
At Vidagdhan Technologies, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you use our website and products.
Information We Collect
We collect information you provide directly to us, such as when you create an account, use our products, contact our support team, or otherwise communicate with us. This may include your name, email address, phone number, and any other information you choose to share. Individual Vidagdhan applications may collect different information depending on their functionality. For example, an image conversion tool may process uploaded images temporarily, while a CRM product may store contact and communication data. We clearly indicate what data each product needs and why.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our products and services. This includes processing your requests, sending you relevant communications (with your consent), responding to your inquiries, and analyzing usage patterns to make our products better. We never use your personal data for purposes you have not agreed to.
Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. These include essential cookies required for basic functionality, preference cookies that remember your settings, and analytics cookies that help us understand how our website is used. You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.
Analytics
We use analytics tools to understand how visitors interact with our website and products. This helps us improve user experience, identify issues, and make informed decisions about product development. These tools may collect information such as pages visited, time spent on pages, device type, and approximate location. This data is aggregated and anonymized where possible.
Advertising
We do not display third-party advertisements on our website or within our products. We may occasionally run our own promotional campaigns to inform users about new features or products. These campaigns respect your privacy preferences and include clear opt-out options.
Third Party Services
We may use third party services to support our operations, such as cloud hosting providers, payment processors, email delivery services, and analytics platforms. These service providers are contractually bound to protect your data and may only use it to provide services on our behalf. We carefully vet all third party services for security and privacy compliance before integration.
Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, access controls, regular security audits, and secure development practices. While no system is completely immune to threats, we are committed to maintaining the highest security standards and promptly addressing any vulnerabilities that arise.
Children's Privacy
Our products and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly. Parents or guardians who believe their child has provided us with data should contact us immediately.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You may also have the right to restrict or object to certain processing activities. To exercise these rights, please contact us at tickets@vidagdhan-apps.p.tawk.email. We will respond to your request within the timeframe required by applicable law. We will not discriminate against you for exercising your privacy rights.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or industry standards. We will notify you of material changes by posting the updated policy on our website and updating the effective date. We encourage you to review this policy periodically. Your continued use of our products after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at tickets@vidagdhan-apps.p.tawk.email. You may also write to us at our registered address in Bhopal, Madhya Pradesh, India. We are committed to resolving any privacy concerns promptly and transparently.